Last Updated: 28/05/2026
Thank you for purchasing from Eateasy.
Due to the nature of food products, all sales are generally final and non-returnable.
1. ELIGIBLE REFUND/REPLACEMENT CASES
Refunds or replacements may only be provided if:
- Wrong item received
- Missing items
- Damaged packaging
- Spoiled food upon arrival
- Incorrect order delivered
2. CLAIM PERIOD
Claims must be submitted within 24 hours of receiving the order.
Please provide:
- Order number
- Photos/videos of the issue
- Description of the problem
Send claims to:
eateasyinstantfood@gmail.com
3. NON-REFUNDABLE CASES
We do not provide refunds for:
- Change of mind
- Incorrect orders placed by customers
- Minor packaging imperfections
- Delayed consumption causing spoilage
- Improper storage after delivery
4. REFUND METHOD
Approved refunds will be processed via:
- Original payment method
- Bank transfer
- Store credit (if applicable)
Processing may take 7–14 business days.
